Language Support for Diverse Insurance Settings

Akorbi recognizes the specific communication and information access needs within the insurance industry. Our custom solutions enhance how insurance companies connect with clients, agents, and staff from various linguistic backgrounds.

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Translation & Localization Services

 

Document Translation

Accurate and culturally appropriate translation is critical for clear communication in the insurance industry. Our document translation services range from policy documents to claim forms, catering to the diverse linguistic needs of your clients.

Multilingual UX/UI Localization

As the insurance sector continues to become digital and web-based, we ensure a user-friendly experience across different cultures and languages. Our multilingual UX/UI localization services create inclusive digital environments that cater to global clients.

Multimedia Localization

Multimedia content is essential in modern insurance communication. From subtitling to voice-over, we ensure your messages are effectively delivered in any language, making your services accessible to a global audience.

Insurance Apps Localization

We assist insurance companies and fintech firms in engaging with global markets. Whether launching an international ad campaign or an insurance app, our localization services ensure your content is culturally sensitive and linguistically precise.

Interpretation Services

Certified Interpretation: Inclusive communication extends beyond the office. From client meetings to international insurance conferences, our certified interpreters ensure effective communication, helping you serve a diverse clientele.

Over-the-Phone Interpretation (OPI): Immediate language assistance is essential in the insurance sector. Our over-the-phone interpretation services are available 24/7, providing quick and reliable support whenever needed.

Video Remote Interpretation (VRI): Akorbi’s video interpretation services offer real-time, visual language assistance, ensuring seamless communication in a diverse insurance environment.

Streamlined Translation Workflows with Proprietary Technology

Akorbi's proprietary low-code platform, RunMyProcess, streamlines language service workflows in the insurance industry. It automates the translation of critical documents like policy forms and claims, ensuring quick, accurate processing. The platform integrates effortlessly with existing CRM and document systems, improving information flow. It supports customizable multilingual interfaces, aiding global team collaboration, and includes compliance features with automated tracking and quality controls to maintain high standards and client satisfaction.

Machine Translation with Human-in-the-Loop

Speed and precision are essential in the insurance sector. Akorbi employs advanced AI and Natural Language Processing (NLP) for rapid machine translation results. To address the limitations of automated translations, we use a human-in-the-loop approach where expert linguists refine outputs, ensuring accuracy and cultural relevance. This combination of technology and human expertise provides swift, accurate translations that are sensitive to cultural differences, supporting your inclusive service goals.

Multilingual Customer Support

Language Training Services: Effective communication skills are crucial for international agents and adjusters. Our language training services equip your international staff to communicate effectively in multiple languages, fostering a multicultural service environment.

Multilingual Contact Centers: For insurance companies with a global reach, providing multilingual support can be challenging. Our multilingual contact centers are ready to assist, ensuring effective communication with your diverse client base, no matter the language they speak.

We Speak Over 170 Languages

Akorbi ensures that cultural differences never hinder communication. Our dedicated team is ready to facilitate your global interactions with unmatched precision. Connect with us today and let's navigate the world of languages together.

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