Accurate and culturally appropriate translation is critical for clear communication in the insurance industry. Our document translation services range from policy documents to claim forms, catering to the diverse linguistic needs of your clients.
Language Support for Diverse Insurance Settings
Akorbi recognizes the specific communication and information access needs within the insurance industry. Our custom solutions enhance how insurance companies connect with clients, agents, and staff from various linguistic backgrounds.
Translation & Localization Services
Document Translation
Multilingual UX/UI Localization
As the insurance sector continues to become digital and web-based, we ensure a user-friendly experience across different cultures and languages. Our multilingual UX/UI localization services create inclusive digital environments that cater to global clients.
Multimedia Localization
Multimedia content is essential in modern insurance communication. From subtitling to voice-over, we ensure your messages are effectively delivered in any language, making your services accessible to a global audience.
Insurance Apps Localization
We assist insurance companies and fintech firms in engaging with global markets. Whether launching an international ad campaign or an insurance app, our localization services ensure your content is culturally sensitive and linguistically precise.
Interpretation Services
Certified Interpretation: Inclusive communication extends beyond the office. From client meetings to international insurance conferences, our certified interpreters ensure effective communication, helping you serve a diverse clientele.
Over-the-Phone Interpretation (OPI): Immediate language assistance is essential in the insurance sector. Our over-the-phone interpretation services are available 24/7, providing quick and reliable support whenever needed.
Video Remote Interpretation (VRI): Akorbi’s video interpretation services offer real-time, visual language assistance, ensuring seamless communication in a diverse insurance environment.
Streamlined Translation Workflows with Proprietary Technology
Akorbi's proprietary low-code platform, RunMyProcess, streamlines language service workflows in the insurance industry. It automates the translation of critical documents like policy forms and claims, ensuring quick, accurate processing. The platform integrates effortlessly with existing CRM and document systems, improving information flow. It supports customizable multilingual interfaces, aiding global team collaboration, and includes compliance features with automated tracking and quality controls to maintain high standards and client satisfaction.
Machine Translation with Human-in-the-Loop
Speed and precision are essential in the insurance sector. Akorbi employs advanced AI and Natural Language Processing (NLP) for rapid machine translation results. To address the limitations of automated translations, we use a human-in-the-loop approach where expert linguists refine outputs, ensuring accuracy and cultural relevance. This combination of technology and human expertise provides swift, accurate translations that are sensitive to cultural differences, supporting your inclusive service goals.
Multilingual Customer Support
Language Training Services: Effective communication skills are crucial for international agents and adjusters. Our language training services equip your international staff to communicate effectively in multiple languages, fostering a multicultural service environment.
Multilingual Contact Centers: For insurance companies with a global reach, providing multilingual support can be challenging. Our multilingual contact centers are ready to assist, ensuring effective communication with your diverse client base, no matter the language they speak.
Akorbi Recognition
We strive to provide our clients with the highest-quality language services and game-changing technology, and we’re proud to share that our efforts have been recognized time and again.
ISO 13485:2016
Certification: ISO 13485:2016
Certification body: SRI
About ISO 13485: ISO 13485:2016 specifies requirements for a quality management system where an organization needs to demonstrate its ability to provide medical devices and related services that consistently meet customer and applicable regulatory requirements.
ISO 9001:2015
Certification: ISO 9001:2015
Certification body: SRI
About ISO 9001: ISO 9001:2015 specifies requirements for a quality management system.
ISO 27001:2013
Certification: ISO 27001:2013
Certification body: SRI Quality System Registrar
About ISO 27001: ISO 27001 is the international standard for information security management system for continuing conformance to information security requirements. To know more about this standard, click Learn More below.
Dallas 100
For 30 years, the Caruth Institute for Entrepreneurship at the SMU Cox School of Business and the Dallas 100TM sponsors have celebrated the innovative spirit, determination and business savvy of area entrepreneurs. We have saluted the diversity, creativity and resolve it takes to create and sustain a successful business in today’s competitive environment.
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Minority Business Enterprise
Certification: MWBE Minority Business Enterprise
Certification body: State of Tennessee
Objective: Certified to perform business at the state of Tennessee level as a Minority Business Enterprise.
Proud Sponsors of Translators Without Borders
Translators without Borders is a nonprofit working toward a world without language barriers.
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CSA Research
Common Sense Advisory (CSA) Top 30 NA Language Service Providers Rankings:
- 2020
- Global: 29
- North America: 11
Nimdzi Insights
Nimdzi is a market research and international consulting company that works towards
providing clients with the insights needed to succeed on a global scale.
- 2018
- Global: 24
- North America: 12
- 2019
- Global: 36
- North America: 11
- 2020
- Global: 35
- North America: 12
Women Owned
Certification: Women-Owned Enterprise
Certification body: North Central Texas Regional Certification Agency
Objective: Certified to perform business at the local government level as a MWBE.
Slator LSP Index
The Slator 2020 Language Service Provider Index is a ranking and index of the world’s largest language service providers, translation agencies, localization providers, interpreting services providers, and language technology companies.
- 2018
- Global: 28
- North America: 13
- 2019
- Global: 27
- North America: 9
- 2020
- Global: 26
- North America: 10
50 Fastest Women-Owned / Led
Certification: Women-Owned Enterprise
Certification body: Women’s Business Enterprise National Council – Southwest
Objective: Certified to conduct business as a woman-owned business.
ISO 17100:2015
Certification: ISO 17100:2015
Certification body: SRI Quality System Registrar
About ISO 17100: ISO 17100 is the international standard for information security management system for continuing conformance to information security requirements. To know more about this standard, click Learn More below.
ISO 27701:2019
Certification: ISO 27701:2019
Certification body: SRI Quality System Registrar
About ISO 27701: ISO 27701 is the international standard for information security management system for continuing conformance to information security requirements. To know more about this standard, click Learn More below.
We Speak Over 170 Languages
Akorbi ensures that cultural differences never hinder communication. Our dedicated team is ready to facilitate your global interactions with unmatched precision. Connect with us today and let's navigate the world of languages together.
